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Privacy Policy

At CalyPaly, privacy isn't an afterthought—it's a core design principle. We believe you should know exactly what data we collect and why.

Data We Collect

Account Information

Email address, name, and password (hashed, never stored in plain text). Used for authentication and communication about your bookings.

Booking Data

Booking types you create, availability settings, and scheduled appointments. This is the core data needed to provide our service.

Calendar Connections

If you connect Google or Microsoft calendars, we store encrypted OAuth tokens to check availability and create events. We only access calendar data when you explicitly connect your calendar.

Payment Information

We never store credit card numbers. Payments are processed by Stripe or PayPal. We only store transaction IDs for refund processing.

What We Don't Do

  • Sell your data to third parties
  • Use your data for advertising
  • Track you across other websites
  • Read your calendar events (only busy/free status for conflict detection)
  • Store credit card numbers

Your Rights

Export Your Data

Download all your data anytime from Settings → Privacy → Export Data. You'll receive a complete JSON file of everything we have.

Delete Your Account

Delete your account and all associated data permanently from Settings → Privacy → Delete Account. This action is irreversible.

Data Retention

Active accounts: Data retained while your account is active.

Deleted accounts: All data permanently deleted within 30 days.

Cancelled bookings: Retained for 90 days for potential disputes, then automatically purged.

Security

See our detailed Security page for information about encryption, infrastructure, and our security practices.

Questions?

If you have any questions about this privacy policy or how we handle your data, contact us at privacy@calypaly.com

Last updated: January 2026